Sales Manager - White City
About us:
Puttshack is an upscale, tech-infused mini golf experience that appeals
to everyone. More than just indoor mini golf, Puttshack leans on its
ground-breaking technology to elevate the game, while also serving world-class
food and full bar in a cool environment. The Puttshack experience is really all
about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the
question ‘Where should we get together’
Our Mission - To create
lasting memories for people of all generations through a shared, world-class
entertainment experience
Our Values:
Bring your ‘A’ game - We
strive for excellence in everything we do
Lead the Way - Our
associates (staff) embrace and are inspired by change
Own the Fun - We
revel in our guests’ enjoyment
Care Deeply - We
take great care of our guests, our associates and the communities we call home
The Role:
Puttshack is looking to attract a diverse team of fun
hospitality associates who care deeply about creating an elevated,
one-of-a-kind guest experience.
The Sales Manager reports to the General Manager and is
responsible for driving exceptional event and group sales performance at the
venue. Responsibilities include but are not limited to managing and reporting
monthly and quarterly Key Performance Indicators (KPI's), maximising Spend Per
Head (SPH) and exceeding established event and group revenue goals. The Sales
Manager must display the ability to uphold Puttshack standards and procedures,
maximise financial performance, and build relationships within the venue based
operational teams and in the local community to help grow the Puttshack brand.
Location:
In venue (White City)
Working Hours:
45 hours per week,
shifts between Monday to Saturday
Pay Range: DOE (basic + commission)
Reports to: General Manager with indirect reporting to Marketing &
Sales Director
Key Responsibilities:
- Bring your 'A' Game each and lead by example by
demonstrating Puttshack core values
- Stay current on industry trends, market conditions
and competitor activity
- Identify and pursue new business opportunities
through proactive outreach, networking, and lead generation
- Establish and maintain strong relationships with key
clients, partners and the community to ensure long-term success
- Utilise Key Performance Indicators (KPI's) to drive
performance and standards, reporting regularly
- Assist GM and Sales & Marketing Director with
event revenue forecasting and planning
- Partner with the venue and kitchen team for daily
review of event orders ensuring correct and timely communication
- Collaborate cross-functionally with marketing,
sales, guest services and operations teams to align sales strategies with
business objectives
- Attend HQ for regular training and sales days
Who you are:
- Strong communication, negotiation, and interpersonal
skills
- Ability to go above and beyond, demonstrating
meaningful care in everything you do
- A high level of emotional intelligence, professionalism,
and overall self-awareness
- Strong organizational and time-management skills
Qualifications and Experience:
- At
Least 1 year of prior experience as a Sales Manager in a high volume
(£2M+ annual event/groups revenue) restaurant, hotel, or entertainment/leisure
environment
- Proven ability to meet or exceed sales targets
consistently
- Preferably 3+ years of B2B and/or B2C sales experience
- Overall knowledge of the local area businesses and
existing client base an advantage
- Proficiency with booking systems (Triple Seat and
Seven Rooms) and reporting
- Flexibility to work varied shifts, including
evenings, weekends, and holidays
Offerings:
- Free golf
& 50% discount on food and drink for up to 6.
- Hybrid
working
- 25 days
holiday plus bank holidays
- Commision
structure
- Onboarding
plan to set you up for success!
- Access to
continuous development through a blended learning approach.
- Access to
Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym
discount, specialist health consultations, health screening, virtual GP,
Employee assistance program, medicash discount perks and much more!
- Refer a
friend – Up to £500 referral fee* (T&Cs apply)
- Enhanced
maternity & Paternity *
- Generous
expense policy (T&Cs apply)
- Enrolment
to our communication community – PuttApp
- Wagestream
membership - access 50% of your wages as you work, building pots and financial
support.
If your skills, experience and core values align
with this opportunity & ours, we encourage you to apply and become a part
of our team, where your skills and passion can make a real impact.