Creative Services Project Manager @NET-A-PORTER

NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.  

Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.  

NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group. 

We are seeking a Creative Services Project Manager to join our Brand Partnerships team. The Creative Services Project Manager will be the primary contact for all campaigns being delivered by the Creative Services team to our clients and the wider business.   

Location: Our London office in Westfield Shepherds Bush  

Reporting to: Head of Operations, Marketing 

Working Hours: 37.5 

Besides a competitive salary, we can offer you:    

• Pension/ 401(k) plan that both you and the company contribute to     

• A portal with an array of discounts on things like theme park and cinema tickets    

• Our famous staff discount along with exclusive staff sales     

• Medical, Dental and Vision insurance    

• A chance to be part of a fun and caring team that support each other    

Here is a breakdown of what you’ll be doing: 

• Scope projects, manage budgets, plan timelines and assess risks from campaign conception through to final delivery 

• Cross-discipline project management of global projects touching multiple teams within the company including external clients and brand partners, production companies, photographers and talent, art direction and design, ad operations, tech, editorial, production, translations, buying and merchandising, and marketing 

• Communicate clearly to external clients on content, decisions, timings and project status 

• Own the overall content plan along with timings and deliverables 

• To be responsible for ensuring all creative projects are produced on-brand and of the highest quality with a healthy profit margin 

• Capture requirements from multiple departments and be responsible for ensuring clear communication of stakeholder decisions, timings and status 

• Primary support to the Head of Brand Partnerships and Art Director 

The type of person we are looking for: 

• Proven Project Manager experience within marketing/creative environments 

• Strong problem-solving and conflict resolution skills 

• Highly organized, detail-oriented, and deadline-driven with multitasking ability 

• Experience producing still and video shoots 

• Confident managing budgets and working with numbers 

• Strong communication skills (written and verbal) and ability to manage multiple projects 

• Experience with luxury clients, multi-platform campaigns, and mentoring team members 

From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.