Repairs Surveyor

Description

We have a new opportunity for a Repairs Surveyor to join the Guinness Property team based in West London on a full-time, permanent basis.

As a Repairs Surveyor, you will conduct property surveys and inspections, overseeing subcontracted repairs to ensure they meet Guinness standards and timelines. This field-based role involves traveling across West London, including Chelsea and Kensington, Hammersmith and Fulham, Uxbridge and Harrow and Richmond and Hayes.

Reporting to the Complex Repairs Manager you will perform surveys, including Damp, Mould and Condensation inspections. You will diagnose complex faults, inspect works, and support Guinness Property to ensure high-quality repairs are delivered on budget, on time, safely, and to a high standard. You will also maintain resident satisfaction KPIs and ensure value for money through effective procurement and management of repairs.

What we are looking for

We are a resident-focused organisation, valuing both our actions and approach. As an experienced and knowledgeable Repairs Surveyor, you will possess excellent customer service skills and the ability to work independently to assess and enhance property standards. 

You will also be able to demonstrate the following essential skills and experience: 

• Excellent level of knowledge of building construction standards and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience in undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids work and planned and cyclical repairs requirements. 
• Ability to be proactive and work on own initiative, with limited supervision. 
• Experience in managing contractors. 
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face-to-face, or by telephone. 
• Good IT skills and knowledge of Microsoft Office, housing, and property management systems. 
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records. 

Essential Qualifications:

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Full Driving Licence.

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.

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