Client Services Supervisor
The Walt Disney CompanyJob Posting Title:
Client Services Supervisor
Req ID:
10147138
Job Description:
About the Role & Team
This position will report into the Manager, Client Services and will oversees and support implementation of new business projects and their corresponding process.
This individual will be the interface for the day to day operations for the different lines of business. They will process day to day requests from our broadcast management systems to support the Content Operation teams and Content Distribution teams.
They will act as the primary contact to ensure all operational data, status and utilization reporting are maintained and distributed where needed, and will work across multiple divisions to ensure common reporting standards are adhered to within a cloud based environment.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do:
- Main contact for day to day queries, filtering as to other departments or dealing with queries addressed to Client Services
- Oversee all client requests to current services, ensuring that the Content Operations team is notified, requirements are documented, and that timelines sync with Senior Manager and/or Manager, Client Services
- Understand the detail behind all workflow for the territories supported under role: TX, playlist delivery, commercial content, OM prep, etc.
- Responsible for contributing to management presentations.
Other General Activities:
- Attend and contribute to: Team; Departmental; Cluster and communication meetings
- Coordinate representation of Client Services within broader Company meetings as
- Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics
- Provide training for colleagues as
Required Experience:
- Experience in TV Distribution/Post Production
- Supervisory experience a plus
- Advanced computer literacy and basic knowledge of broadcast engineering/broadcast management systems.
The Perks
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- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Posting Segment:
Content Platforms & Operations
Job Posting Primary Business:
CPO - EMEA & APAC Tech & Ops
Primary Job Posting Category:
Content Digital Operations
Employment Type:
Full time
Primary City, State, Region, Postal Code:
London, United Kingdom
Alternate City, State, Region, Postal Code:
Date Posted:
2026-04-09