Client Services Executive
Reference Number: JR251224
Location: Hybrid working - home and our office based in Hammersmith, London
Working Pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 2
Salary: £27,000 per annum
We are looking for a Client Services Executive to join our team.
We are looking for an ambitious Client Services Executive for our Turkish region with a keen interest in international education. You will have the opportunity to speak with agents from Turkey. Your role will involve managing all related administrative tasks and business processes to complete the booking processes. In addition, you will be involved in looking after and growing the agent relationships in order to maximise the revenue generation and growth.
This is an excellent opportunity for a driven Client Services Executive, who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/4hfunzjy.
What you’ll bring to the role
You’ll be passionate about international education, fluent in English (both written and spoken), and possess a strong cultural understanding of the Turkish region. Fluency in Turkish would be an advantage, though it’s not essential.
You’ll be performance-driven and thrive in a dynamic, international, and multilingual environment. With experience providing administrative support in a corporate sales setting, you’ll be confident working to tight deadlines while managing multiple priorities effectively.
What we do
Every year, Kaplan International Languages(KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.
As part of Kaplan Inc., KIL is proud to share in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, is one of the world’s largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion. We are proud to have recently welcomed ESL Education and Alpadia Language Schools into the Kaplan International Group.
We are based in the most lovely workspace (check it out here) with lots of areas for socialising with colleagues and an unlimited supply of high-quality coffee and tea!
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 30th November 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team kaplanstaff.recruitment@kaplan.com.
Disability Confident Scheme and Reasonable Adjustments
At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.